All items ordered before 14.00pm are shipped the same day unless otherwise stated at the time of ordering. Orders placed after 14.00pm on a Friday will be shipped the following Monday (excluding bank holidays, in which case it will be the next working day). If you place your order on Friday before 14.00pm and opt for ‘Next Day Delivery’ this does not mean your order will be delivered on ‘Saturday’ as this is NOT a working day. Therefore your order will be delivered on ‘MONDAY’. IF you order anytime before or after 14.00pm Friday and wish to have your order delivered on ‘Saturday’ you MUST selected ‘SATURDAY COURIER’
If the item is out of stock for whatever reason you will be emailed within 24hrs to inform you of this. Our site manages stock inventory so if it says ‘IN STOCK’ that means goods are available for immediate dispatch.
If an item shows the logo as ‘Next Day Delivery*’ this means the item is available for immediate dispatch for a next day service. If your complete order is not over £50 then the order will be sent on a Royal Mail service. If its over then it will be sent with the most economical next day service. If you are unclear then please contact us.
Free delivery is available to UK mainland addresses ONLY and excludes addresses in the Scottish Highlands & Islands and Northern Ireland. Free delivery is applicable to orders over £50.00 (inc vat) ONLY. This offer doesn’t necessarily mean your goods will be sent on a courier next day service. However assuming the weight exceeds 2kg your goods are usually sent via courier (DPD Local).
Guranteed 24 Hour
European & International Delivery
Finally we advise you to check the contents of the order with the inventory sent with the goods. In the rare instance that goods are missing, please contact us within 24 hours and we will happily send out the missing goods at no extra cost to you. If goods are damaged or faulty please inform us within 3 working days of receiving your order.
Please refer to our Terms and Conditions for more information.