Delivery

UK Delivery

All items ordered before 14.00pm are shipped the same day unless otherwise stated at the time of ordering. Orders placed after 14.00pm on a Friday will be shipped the following Monday (excluding bank holidays, in which case it will be the next working day). If you place your order on Friday before 14.00pm and opt for ‘Next Day Delivery’ this does not mean your order will be delivered on ‘Saturday’ as this is NOT a working day. Therefore your order will be delivered on ‘MONDAY’. IF you order anytime before or after 14.00pm Friday and wish to have your order delivered on ‘Saturday’ you MUST selected ‘SATURDAY COURIER’

If the item is out of stock for whatever reason you will be emailed within 24hrs to inform you of this. Our site manages stock inventory so if it says ‘IN STOCK’ that means goods are available for immediate dispatch.

If an item shows the logo as ‘Next Day Delivery*’ this means the item is available for immediate dispatch for a next day service. If your complete order is not over £50 then the order will be sent on a Royal Mail service. If its over then it will be sent with the most economical next day service. If you are unclear then please contact us.


Make sure you supply us with a mobile number when you order, then we can give you full tracking information & updates on your order throughout the process.
Clicking on the above image, will also allow you to track your order online. If you have any questions or queries, contact our helpful office team on sales@bladeice.com

Free Delivery

Free delivery is available to UK mainland addresses ONLY and excludes addresses in the Scottish Highlands & Islands and Northern Ireland. Free delivery is applicable to orders over £50.00 (inc vat) ONLY. This offer doesn’t necessarily mean your goods will be sent on a courier next day service. However assuming the weight exceeds 2kg your goods are usually sent via courier (DPD Local).

Guranteed 24 Hour

Economy

Saturday

Orders MUST be made before 2pm Friday

Back Order

Items that are listed with ‘Back order’ usually means there is around a 5-10 working day delay for the item to be back in stock. Some items are listed in this way as they are a low volume product and are considered special order with our suppliers.

European & International Delivery

Blade ICE ships internationally to many countries in Europe. Based on the weight of your order shipping will be calculated at the checkout.
Blade ICE reserves the right to charge the full shipping fee applicable to resend if the item is returned to us as the customer was unable to take delivery of the parcel for any reason. Courier returned items will be added back into our stock and your account credited with the order total, minus the fee the courier charges us to deliver the item back to us. You will have to re-place the order to have the item reshipped. If a customer inputs any incorrect details on their order, which causes the parcel to be delivered incorrectly, we will not hold any responsibility for this parcel.

Finally we advise you to check the contents of the order with the inventory sent with the goods. In the rare instance that goods are missing, please contact us within 24 hours and we will happily send out the missing goods at no extra cost to you. If goods are damaged or faulty please inform us within 3 working days of receiving your order.

Please refer to our Terms and Conditions for more information.